Cancellation policy AND Terms and Conditions

• Cancellations made 5 days or more before your service = 90% refund
• Cancellations made between 4 days and 2 days before your service = 75% refund
• Cancellations made between 48 hours and 24 hours before your service = 50% refund
• Cancellations made less than 24 hrs before your service = no refund
• No show = no refund

• Itinerary/Recommendations

  Suggestions: Children under 40' free entrance. Children between 40' to 55' pay children rate. Bring some money with you for souvenirs, tips and pics. There are lockers to keep safety your personal belongings. Departures from Cancún: Every Day DEPARTS FROM OUR OFFICE AT HOTEL SOL Tour start: 8:00 A.M. CANCUN HOTEL ZONE Depatures from Mayan Riviera: Monday to Saturday Tour start: Pickup schedule Place of depature: Hotel lobby or meeting point Meeting point Mayan Riviera: Every Day Puerto Morelos: YZA 8:40 a.m. Mayan Palace: Pluma 8:50 a.m. Grand Esmeralda: Lobby 9:15 a.m. Plaza antigua: 9:30 a.m. Plaza Playacar: Bank 9:30 a.m.